Privacy policy

Who we are

Our website address is: https://thegreendesk.se/

What personal data we collect and why we collect it

While visiting our website, we will track:

  • Products you have shown: we use this to, for example, show you products that you have recently looked at
  • Location information, IP address and browser type: we use this for purposes such as VAT calculation and shipping costs
  • Delivery address: we ask you to enter this so that we, for example, can calculate shipping before you order, and send you the order!

We also use cookies to keep track of the contents of the shopping cart while you use our website. Read more about this under Cookie policy.

When you shop from us, we ask you to provide us with information that includes your name, billing address, delivery address, e-mail address, telephone number, credit card information / payment information and any account information such as username and password. We use this information for purposes such as:

  • Send information to you about your account and your order
  • Answer your questions, including repurchases and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Follow legal requirements we have, such as VAT calculation
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

Who in our team has access

Members of our team have access to the information you give us. For example, both administrators and store owners have access to:

  • Order information such as what was bought, when it was bought and where it should be sent, as well
  • Customer information such as your name, email address and billing and delivery information.

Our team has access to this information to fulfill orders, make refunds and provide support.

Who we share your data with

We only share the necessary information to be able to complete your order with third parties.

Payments

We accept payments through a payment partner. In order to be able to process your payment, our payment partner will have access to your invoicing information as well as the information about the purchase that is needed to complete the payment, e.g. purchase price.

Embedded content from other sites

Articles on this site may contain embedded content (such as videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website.

These websites may collect information about you, use cookies, embed additional third-party tracking and monitor your interaction with said embedded content, including tracking your interaction with this embedded content if you have an account and are logged in to the website in question.

Contact forms

In our contact forms there are some fields that are mandatory, these fields contain information about you that we need to manage the contact form. When you fill in our contact form, all the information you fill in as well as your IP address is stored and sent in an email to us. The IP address is used to combat spam, other information you fill in yourself is used to reply to your message.

Analysis

When you visit our site, we will track which country you come from and which pages on our website you visit. This is saved completely anonymously.

How long we keep your information

If you create an account, we will store your name, address, e-mail address and telephone number, which will be used to fill in your details at the checkout for future orders.

In general, only information about you is stored as long as we need the information for the purposes for which we collect and use it, and we are not legally obliged to store it. For example, we will store order information for the current time period for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We also store comments or reviews, if you leave them.

What rights you have over your data

You can request to receive all personal information we have about you, including all information you have given us. You can also request that we delete all personal information we have about you. This does not include any information that we have to save for administrative, legal or security purposes.

How we protect your information

All information we save is stored on a secure server in a password-protected database. And passwords saved in the database are always encrypted automatically and no one has access to passwords saved in the database, if you have forgotten a password it must therefore be restored, since it is not possible to retrieve from the database.

Contact details

For questions regarding the privacy policy or cookie policy, contact hello@thegreendesk.se.

Cookie policy

On this website, we use cookies and similar technologies such as local storage and session storage.

We use cookies and local storage to make the website better for you who visit the website. For example, if you make any settings or choices on the website, information about it can be stored in a cookie.

About cookies and similar technologies

A cookie or cookie is a small text file that is stored on your computer / tablet / phone in the browser and contains information. It is used to make it easier for website visitors.

If you do not want any cookies, you can adjust this setting in your browser.

Different types of cookies

There are different types of cookies, on this website the following may be used:

  • Persistent cookie. They save a file that stays on your computer / tablet / phone for a longer period of time.
  • Session cookie. While you are on our website, this may be stored temporarily in the memory of your computer / tablet / phone. Session cookies disappear when you close your browser.
  • Third Party Cookie. A third-party cookie comes from a third party. These cookies thus come from someone other than the person responsible for the website. Cookies such as used for web statistics or embedded content on the website are examples of typical third-party cookies.
We use the following cookies
  • Necessary cookies are necessary for the operation of our website. For example, they make it possible for you to log in to the website, fill in forms and so on.
  • Functional cookies are used to recognize you when you return to our website. It allows us to make the content of the website more personal for you and remember your preferences.
What we collect and store
How we use cookies and similar technologies

We use cookies for the functionality of the website.

While visiting our website, we will track:

  • Products you have shown: we use this to, for example, show you products that you have recently looked at.
  • Location information, IP address and browser type: we use this for purposes such as VAT calculation and shipping costs.

We also use cookies and similar technologies to keep track of the contents of the shopping cart while you use our website.

If you leave a review on our website, you can choose to save your name, e-mail address and website address in cookies. This is for your convenience so that you do not have to fill in this information again the next time you write a review. These cookies are valid for one year.

If you have an account and log in to this website, we will create a temporary cookie file to check if your browser accepts cookies. This cookie does not contain any personally identifiable information and disappears when you close your browser.

When you log in, we will also create several cookies to save information about your login and your choices for designing the screen layout. Login cookies are valid for two days and layout selection cookies are valid for one year. If you tick “Remember me”, your cookie will remain for two weeks. If you log out of your account, the login cookies will be deleted.

When you click the cookie banner, a text string is saved locally in your browser’s Local Storage so that the website can see that you have already clicked down the cookie banner the next time you visit the website.

Website payment providers may also store third-party cookies / use local storage to handle payments on the website.

Block cookies

You can set the browser so that you automatically refuse to store cookies or be informed every time a website requests to store a cookie on your computer. However, this may mean that you do not have access to all the functionality on the website. Through the browser, you can also delete previously stored cookies. See your browser settings for more information on this.

Please note that some functions on the website may stop working if you block cookies in your browser.

Law on cookies

Act (2003: 389) on electronic communication

Cookies? Eat me!
We use cookies to make the website work in a good way for you.
By continuing to browse, you agree to that we use cookies. What are cookies?